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STRATEGIES TO HEAD OFF OR DEAL WITH
BEHAVIORAL PROBLEMS
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Pay attention to what the individual with dementia
is saying—both verbally and non-verbally. Caregivers
also should be aware of their communication
techniques, including providing one-step
instructions and speaking in a reassuring tone.
·
Think ahead and plan for situations that could
result in problem behaviors.
·
Understand that trying to argue with someone who has
dementia only results in frustration for both them
and the caregiver.
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Distract and divert attention whenever possible.
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Hold to the same routine.
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Keep things simple to avoid frustration.
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Promote a sense of security and comfort.
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Use positive reinforcements, such as smiles, a
gentle touch, personal attention and praise.
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Allow the individual to have some sense of control.
Being able to "save face" is important to someone
who is very confused.
·
Maintain a calm manner even when the individual
becomes aggressive or agitated. This can defuse a
tense situation and help reduce a person's fears.
·
Assess the situation to protect yourself. Should an
individual's aggression become violent, be mindful
of your own safety first.
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Caregivers should practice ways to reduce stress
when they become angry or frustrated, since anger
and frustration could aggravate a behavior problem.
·
Remember that behavior problems result from the
disease. Do not take things that the person says and
does personally; it is the disease speaking.
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Be creative and use common sense.
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Try to keep a sense of humor even in the most
difficult situations.
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